10 Ways Not To Help A Hurting Friend, a post by Dave Furman, author of Being There: How to Love Those Who Are Hurting. (via Crossway Books)
You may think you have the right approach and goal in caring for your friend going through depression, your sick elderly mother, a couple struggling through a miscarriage, or a friend grieving the loss of a career, but it doesn’t matter how sincere you are if you're way off target. I have had conversations with many individuals who had good intentions, but at the end of the day they only exacerbated my hurt. And sometimes I thought I was doing good for someone else when I was actually causing more pain. In our sincerity we can still be wrong! We need God’s help to care for our friends who are distressed.
Here is a brief discussion about ten approaches to caring for the hurting that look helpful on the surface, but in the end may only add to the pain. Through this list, I hope you’ll see that God’s love triumphs in your weaknesses. We don’t know the answers, and we can’t fix things, but he is faithful to care for our friends in the midst of their pain.
1. Don’t Be the Fix-It Person
“I’ve been thinking about you. I’ve picked up this brand-new organic, all-natural ointment that will surely heal your disability. My grandmother used it for her foot pain, and it went away in a week. It should heal you too!”
The truth is, nobody wants another treatment, ointment, acupuncture reference, or diet that is 100 percent guaranteed to get their hopes up higher than they’ve ever been before. I can’t tell you how many times I’ve been handed another bag full of exotic creams in some language I couldn’t understand. I can’t count the number of times people have given me something that they claim has healed someone with the same ailment that I have. When you make these claims and guarantee healing, it may highlight to the one who is hurting that you have no idea what kind of issues they are actually dealing with. It’s in our nature to want to offer a solution for a problem—and that’s great! We yearn to help and often have great intentions by wanting to fix things. The heart behind this is wonderful, but sometimes the best help is a listening ear to the problems that a person is really facing. Proverbs 10:19 says, “When words are many, transgression is not lacking, but whoever restrains his lips is prudent.” A better approach would be to ask more questions and grow in your understanding of another’s pain rather than offering solutions for something you know very little about. Sometimes the best thing you can do is say, “I’m sorry, can you help me better understand what you are going through?” And then listen.
2. Don’t Play the Comparison Game
“Oh, wow, you have arm pain. I had tennis elbow one time, and it was really rough. I couldn’t play any sports for a couple of weeks. I know exactly what you’re going through.”
Unless you’re Jesus, it almost never helps to tell someone that you know exactly what he or she is going through. We think we’re encouraging others by proclaiming we’ve gone through something similar, when in reality what they’re going through may be much different from our past experience. It is certainly not exactly the same. Another way you might play the comparison game is to point out other people who have it worse than your friend. We might think we’re helping when we tell someone who has a hurt leg, “Well, at least you still have a leg. There are thousands of people around the world who don’t have any legs, and they can’t walk at all. Praise God for the leg you have!” But how is that supposed to make the person feel? Not better, that’s for sure. When you do this, you minimize another person’s suffering. You are making your suffering friend feel like his pain is “no big deal.” To people in pain—whatever their issue is—it is a big deal. A person’s suffering is no small suffering to that person in that moment. If you minimize a person’s pain, it will compound his hurt even more. And when a person’s experience of his real pain is invalidated, then he is not pointed to Christ for hope and help. Why bother Jesus with something that’s really no big deal? A better way forward is to say, “I love you,” and “I am so sorry,” and to pour out your heart in compassion for the one hurting because what he’s going through is difficult and unique to him. Rather than working hard to remember your distant relative who went through something similar and sharing those stories, show sympathy and love for the hurting person who is right in front of you. Instead of comparing your friend to someone you know, you might say, “I don’t pretend to understand what you’re going through, but I want to try. Help me understand how you are feeling.”
3. Don’t Make It Their Identity
“Hi, nice to see you. How’s your back? Is it feeling any better? Have you gotten any rest? Are you in a lot of pain right now? How is it compared to how you were last week? You really don’t look very good right now, maybe you should sit down.”
Another of the ten commandments of what not to do for your hurting friends is to bring up their pain so much that it becomes their identity. If you talk about it all the time, you are at risk of defining them by their struggle and pain as if that’s all they’re about. We need to be careful to not constantly bring up their suffering. At the same time, we want to show we care, so this is a tough balance to keep. As you care for your friend, it is important to remember that if your friend has a disability, he is not fundamentally a disabled person. If he is a Christian, then he is a Christian who has a disability. If your friend has lost his job, he is not fundamentally an unemployed person. If he is a Christian, then he is a Christian who is unemployed. As a Christian, his primary identity is as a son of the living God. He is a human being who has an immortal soul, redeemed out of the kingdom of darkness.
The apostle Paul understands this truth but goes even further and says that the fundamental identity of Christians is that they are in Christ. That despite our sin and wickedness, God did the following: "But God, being rich in mercy, because of the great love with which he loved us, even when we were dead in our trespasses, made us alive together with Christ—by grace you have been saved—and raised us up with him and seated us with him in the heavenly places in Christ Jesus, so that in the coming ages he might show the immeasurable riches of his grace in kindness toward us in Christ Jesus" (Eph. 2:4–7). A believer now lives in light of a completely new reality. Our sinful condition is reversed. We have gone from being enemies of God to being “in Christ” (v. 7). This is the reality for the Christian. Now that we are saved by grace, God views believers as he views his Son. This is remarkable. When God the Father looks at us, he sees Jesus. When he looks at a Christian who has a disability, he doesn’t primarily see disability; above all, he sees his Son. When he looks at a Christian who is weak or sick, he doesn’t see sickness—he sees our Savior. As we interact with believers who are hurting, realize that their identity is that of being in Christ Jesus. When you speak to them, help them draw their gaze to Christ so they can see things from an eternal perspective, and consistently remind them that their identity is not in their circumstances, but in their Savior.
4. Don’t Promise Deliverance Now
“Oh, I just know you are going to get healed. You love Jesus and are faithful to him, so he will definitely heal you. Just be patient and think positive and keep the faith and you’ll be healed in no time at all.”
When we 100 percent guarantee that God will deliver our friends from their suffering in this earthly life, we make God out to be some type of cosmic vending machine. Your prayer requests become command central for getting God to do the exact thing you want, when you want it. When you give the promise of healing to the hurting, you inevitably overpromise and underdeliver. Eventually this message lets you down. If you see God as a vending machine, then you will become disillusioned when your candy bar doesn’t drop after payment has been submitted. When you promise healing for your friend, he will be crushed if it doesn’t happen. Instead of promising deliverance, promise the presence of God.
A Christian worships God for God, because God is more precious than anything this world has to offer. God is the beginning and the end. He’s the goal—more of him, not more of the stuff you think you can get from him. Over the past decade or so, various well-meaning people have kindly told me that God was going to heal me. They have tried to encourage me that since I am a man of faith and I love God, I’ll be healed. Some have said that because I am a pastor and am doing the Lord’s work, I will be healed. Many have said that God would bless my faithfulness by giving me good health. Others have said, “It’s all going to be okay.” Now, they’re right and they’re wrong. God will one day heal me, but it might not come here on earth. I may never get to pick up my baby in this life. However, in the next, I will not shed another tear as I ponder whether I will ever be able to play ball with my sons. In this life I may not be able to button my shirt and put on my shoes by myself, but in the next life I will be perfectly dressed in Christ’s righteousness. Instead of promising deliverance in this life, point them to God’s presence and a future hope that will never let them down.





